Policy Summary:
Section L - Breakdown option
This policy summary does not contain full details and conditions of your insurance;
these are located in your policy wording.
This summary gives details of the cover provided under Section L which you may have selected.
This insurance provides optional cover under your policy - Please refer to your policy schedule
to confirm you have selected this option and to the your cover section of your policy wording
for full details of the cover provided.
This policy is underwritten by Inter Partner Assistance SA who are a wholly owned subsidiary of
AXA Assistance SA and part of the worldwide AXA Group.
Type of Insurance and Cover
Details can be found in your policy wording under the Section L - Breakdown option.
Your Certificate of Motor Insurance will show you who is allowed to drive your car.
Conditions
- The information you provide forms the basis of this insurance and must be correct
and complete.
- Your car must be roadworthy condition.
- In the event of a claim, the driver of the car must remain with the car until help
arrives.
Failure to comply with these conditions may jeopardise your claim or cover
Features and Benefits
This optional section provides for four different levels of cover:
- Swift Roadside which covers breakdown in the UK more than a mile from home.
- Swift Rescue which covers as per Swift Roadside but will also take you and your passengers
home or to your original destination.
- Swift Rescue & HomeAssist which covers as per Swift Rescue but breakdown cover also
provided within one mile of your home.
- Swift European which covers as per Swift Rescue & HomeAssist but extended to Andorra,
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and
Switzerland.
Significant or Unusual Exclusions or Limitations
- You should refer to your Schedule to confirm the level of cover you have selected.
Duration
This is an option relating to a policy that is annually renewable.
Cancellation Period
Although our regulator requires us to provide a minimum cancellation period of 14 days we will
allow you to cancel your policy at any time. Different conditions apply depending on when you
exercise your right to cancel your policy. A full explanation can be found in your policy wording
under the section entitled Cancellation.
Claim Notification
To make a claim, contact the Swift Breakdown Team on
- Phone 0800 107 7006 for assistance in the UK
- Phone 00 44 (0)1737- 815632 for assistance in Europe
Making Yourself Heard
Any complaint you may have should in the first instance be addressed to Swiftcover,
please email help@swiftcover.com or call on
0871 230 9999*.
*Calls will be charged at 10p per minute from BT landlines. Calls from other
networks or from outside the UK may vary
If the complaint is still not resolved, you can approach The Financial Ombudsman
Service. Referral to the Financial Ombudsman will not affect your right to take
legal action.
Full details of addresses and contact numbers can be found within the Policy Wording.
Financial Services Compensation Scheme (FSCS)
We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to
compensation from the scheme in the unlikely event we cannot meet our obligations to you. This
depends on the type of insurance, size of the business and the circumstances of the claim.
Further information about the compensation scheme arrangements is available from the FSCS
(www.FSCS.org.uk).
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