Policy Summary:
Section L - Breakdown option

Car Insurance Key Facts

This policy summary does not contain full details and conditions of your insurance; these are located in your policy wording.

This summary gives details of the cover provided under Section L which you may have selected. This insurance provides optional cover under your policy - Please refer to your policy schedule to confirm you have selected this option and to the your cover section of your policy wording for full details of the cover provided.

This policy is underwritten by Inter Partner Assistance SA who are a wholly owned subsidiary of AXA Assistance SA and part of the worldwide AXA Group.

Type of Insurance and Cover

Details can be found in your policy wording under the Section L - Breakdown option.

Your Certificate of Motor Insurance will show you who is allowed to drive your car.

Conditions

  • The information you provide forms the basis of this insurance and must be correct and complete.
  • Your car must be roadworthy condition.
  • In the event of a claim, the driver of the car must remain with the car until help arrives.

Failure to comply with these conditions may jeopardise your claim or cover

Features and Benefits

This optional section provides for four different levels of cover:

  • Swift Roadside which covers breakdown in the UK more than a mile from home.
  • Swift Rescue which covers as per Swift Roadside but will also take you and your passengers home or to your original destination.
  • Swift Rescue & HomeAssist which covers as per Swift Rescue but breakdown cover also provided within one mile of your home.
  • Swift European which covers as per Swift Rescue & HomeAssist but extended to Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.

Significant or Unusual Exclusions or Limitations

  • You should refer to your Schedule to confirm the level of cover you have selected.

Duration

This is an option relating to a policy that is annually renewable.

Cancellation Period

Although our regulator requires us to provide a minimum cancellation period of 14 days we will allow you to cancel your policy at any time. Different conditions apply depending on when you exercise your right to cancel your policy. A full explanation can be found in your policy wording under the section entitled Cancellation.

Claim Notification

To make a claim, contact the Swift Breakdown Team on

  • Phone 0800 107 7006 for assistance in the UK
  • Phone 00 44 (0)1737- 815632 for assistance in Europe

Making Yourself Heard

Any complaint you may have should in the first instance be addressed to Swiftcover, please email help@swiftcover.com or call on 0871 230 6666*.

*Calls will be charged at 10p per minute from BT landlines. Calls from other networks or from outside the UK may vary

If the complaint is still not resolved, you can approach The Financial Ombudsman Service. Referral to the Financial Ombudsman will not affect your right to take legal action.

Full details of addresses and contact numbers can be found within the Policy Wording.

Financial Services Compensation Scheme (FSCS)

We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme in the unlikely event we cannot meet our obligations to you. This depends on the type of insurance, size of the business and the circumstances of the claim. Further information about the compensation scheme arrangements is available from the FSCS (www.FSCS.org.uk).

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