Useful Telephone Numbers

New Policy, Customer Service and Renewal enquiries
0870 243 5208^*
(Telephone lines are open from 8.00am to 8.00pm weekdays and from 9.00am to 5.00pm on Saturdays)

Claims enquiries
0870 240 1495^*
(Telephone lines are open from 8.00am to 6.00pm weekdays and from 9.00am to 2.00pm on Saturdays)

Healthcare away from Home
0870 240 1495^*
(Telephone lines are open from 8.00am to 6.00pm weekdays and from 9.00am to 2.00pm on Saturdays)

Bereavement Counselling
0870 1628 153^*
(Telephone lines are open 24 hours a day, 365 days a year)

Pet Legal
0870 1628 153^*
(Telephone lines are open 24 hours a day, 365 days a year)

Pet Minders
0870 240 1495^*
(Telephone lines are open from 8.00am to 6.00pm weekdays and from 9.00am to 2.00pm on Saturdays)

PETS Helpline
0845 933 5577
(Telephone lines are open 8.30am to 5.00pm weekdays only)

*Calls will be charged at 10p per minute from BT landlines. Calls from other networks or from outside the UK may vary.

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