Any Questions

Frequently Asked Questions (FAQs)

If you have any questions about or our products, please check our Frequently Asked Questions facility. There are a wide range of questions & answers on this database and we are constantly adding more to help make using as easy and swift as possible for you.

If you are unable to find an answer to your question in a specific category try changing the 'search' criteria to 'All Topics'. If you are still unable to find an answer you can email our Help Team and we will aim to respond to your email within 24 hours, although we usually respond much sooner.