Section 6 - Abandoning your Holiday and Travel Delay

What you are covered for:
We will pay up to the overall limit shown in the Types and Overall Limits of Cover if the start of your pre-booked outward or return international journeys by aircraft, sea vessel or cross-channel train are delayed, due to circumstances outside your control. You must be delayed by at least 24 hours on each occasion.

Travel delay
(This applies to Premier and Annual cover only).
We will pay £50 for the first twenty four hour period and £25 for each subsequent twenty four hour period of delay, as long as you eventually go on the trip. We will pay up to the overall limit shown in the Types and Overall Limits of Cover.
This cover only applies if the airline or carrier does not provide compensation in line with EU rules.

Abandonment
(This applies to Premier and Annual cover only).
If it is necessary for you to have to cancel your outward trip as a result of a delay lasting more than 24 hours, we will pay an amount equal to the cost of your trip up to £3,000 less any amounts that you can recover.

It is a condition of the cover provided under this section that:

1. You must have checked in for your trip at or before the recommended time.
2. You get a written statement from the appropriate transport company or authority confirming the reason for the delay and how long it lasted.

1. Any claim that results from strikes or industrial action which were public knowledge before the start of your trip.
2. The first £50 of each and every claim for abandonment.
3. Compensation for one trip for both the Travel Delay and Abandonment elements of this section.
4. Any claims arising directly or indirectly from the delay of travel arrangements in any way caused or contributed to by or on the order of any government, public or local authority including but not limited to any civil or federal aviation authority.