What to do if you forget your password

Get a new password. No problem.

Your password gives you instant access to your personal My Swift Space - your secure online account. You'll need it to view or print all your policy information. So you'll need to keep it safe.

If you do forget your password, don't panic. There's a quick and easy process to follow to reset it.

Try to log in to My Swift Space and click 'Forgotten your Password?'. You'll then be prompted to answer a number of security questions.

The right answers will enable you to choose a new password, which you'll need to use from now on. If this still doesn't work, you'll need to contact us.

Existing customers

Reset your forgotten password