Admin fees for changes or corrections to your policy by a member of our team

Using My Swift Space saves you money

You can avoid most administration charges by managing your policy in your online account - My Swift Space. It's quick, it's easy and it saves you money.

We reserve the right to charge an administration fee of £10 for a change or correction made to your car insurance policy by a member of our team. This is on top of the cost of the phone call and any increase in your premium that you will have to pay as a result of making the change. If changing your address means your car insurance premium increases for example, you'll be required to pay that amount plus the £10 admin fee.

Our telephone administration charges are to cover costs, not make a profit, and help us to keep our policy prices low. We enable you to make most changes yourself in My Swift Space whenever you want, without having to spend time phoning. As a 100% online insurer, it's our way of offering you our best policy prices - we keep both your and our costs to a minimum if our customers don't call.

The administration fee applies per phone call - not per change. So if you need to make a number of amendments, such as address details and occupation, you can make the changes in one call and only incur one admin charge. Remember, each time you call to make an amendment you will be charged an admin fee, regardless of the number of changes or corrections you make.

Changing your details could result in your insurance cost rising or going down. But, as there's no admin charge if you make the changes online, you've already saved money by using My Swift Space.

Please remember to keep all your details up to date because your cover could be affected if anything isn't correct.

Existing customers

Make a change with no admin fee online