Answer a few questions to see if you can make your claim online or to get the right phone number
Do you need emergency roadside assistance?
Accident and emergency assistance contacts
Please call us on:
0371 984 3333 (within the UK)
+44 (0)1892 500 169 (outside the UK)
Emergency assistance is available 24 hours a day.
What type of claim would you like to make?
Windscreen or window damage
If you've got comprehensive cover then damage to your car's windscreen or windows is included with your policy.
There's no need to call, we can validate your claim online, anytime of the day or night via your Swift Space.
To make a claim for repair or replacement of chipped, cracked or broken glass:
Road traffic accident
Were more than three other vehicles involved?
Road traffic accident
Call us on:
0371 984 3333 (within the UK)
+44 (0)1892 500 169 (outside the UK)
Call charges from outside the UK may vary
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Road traffic accident
No need to call, we can validate your claim online, anytime of the day or night via your Swift Space.
Or call us on:
0371 984 3333 (within the UK)
+44 (0)1892 500 169 (outside the UK)
Call charges from outside the UK may vary
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Storm or flood damage
No need to call, we can validate your claim online, anytime of the day or night via your Swift Space.
Or call us on:
0371 984 3333 (within the UK)
+44 (0)1892 500 169 (outside the UK)
Call charges from outside the UK may vary
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Theft of vehicle
No need to call, we can validate your claim online, anytime of the day or night via your Swift Space.
Or call us on:
0371 984 3333 (within the UK)
Or if you are calling from outside of the UK please call us on:
+44 (0)1892 500 169 (outside the UK)
(Call charges from outside the UK may vary)
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Lost or stolen keys
If you're a Swiftcover Plus Car Insurance customer then cover for lost or stolen keys is included with your policy.
There's no need to call, we can validate your claim online, anytime of the day or night via your Swift Space.
Or call us on:
0371 984 3333 (within the UK)
+44 (0)1892 500 169 (outside the UK)
(Call charges from outside the UK may vary)
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Misfuelling
If you're a Swiftcover Plus Car Insurance customer then cover for misfuelling is included with your policy.
There's no need to call, we can validate your claim online, anytime of the day or night via your Swift Space.
Or call us on:
0371 984 3333 (within the UK)
+44 (0)1892 500 169 (outside the UK)
(Call charges from outside the UK may vary)
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Malicious damage
No need to call, we can validate your claim online, anytime of the day or night via your Swift Space.
Or call us on:
0371 984 3333 (within the UK)
+44 (0)1892 500 169 (outside the UK)
(Call charges from outside the UK may vary)
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.