Answer a few questions to see if you can make your claim online or to get the right phone number
Do you need emergency roadside assistance?
Accident and emergency assistance contacts
Please call us on:
Emergency assistance is available 24 hours a day.
-
Claims from outside the UK
-
If you're calling from outside the UK, please call:
Emergency assistance is available 24 hours a day.
What type of claim would you like to make?
Windscreen or window damage
If you've got comprehensive cover then damage to your car's windscreen or windows is included with your policy.
There's no need to call, we can validate your claim online, anytime of the day or night.
To make a claim for repair or replacement of chipped, cracked or broken glass:
Road traffic accident
Were more than three other vehicles involved?
Road traffic accident
Call us on:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
-
Claims from outside the UK
-
If you're calling from outside the UK, please call:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Road traffic accident
Make a claim online — It's quick and easy
No need to call, we can validate your claim online. Skip the queues by registering your claim online 24/7.
-
What information will you need to submit a claim?
-
Details of what happened
- How the incident happened
- When it happened (date and time)
- The exact location (if you have access to 3 words, we can use this to confirm the location)
- Road and weather conditions at the time of the incident
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it heavy, medium, or light)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Need to speak to someone?
Our team are here to help. Pick one of the options below to get started:
-
Claims phone number
-
Call us on:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
-
Emergency Assistance 24/7
-
Call us on:
Emergency assistance is available 24 hours a day.
-
Claims from outside the UK
-
If you're calling from outside the UK, please call:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Storm or flood damage
Make a claim online — It's quick and easy
No need to call, we can validate your claim online. Skip the queues by registering your claim online 24/7.
-
What information will you need to submit a claim?
-
Details of what happened
- How the incident happened
- When it happened (date and time)
- The exact location (if you have access to 3 words, we can use this to confirm the location)
- Road and weather conditions at the time of the incident
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it heavy, medium, or light)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Need to speak to someone?
Our team are here to help. Pick one of the options below to get started:
-
Claims phone number
-
Call us on:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
-
Emergency Assistance 24/7
-
Call us on:
Emergency assistance is available 24 hours a day.
-
Claims from outside the UK
-
If you're calling from outside the UK, please call:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Theft of vehicle
Make a claim online — It's quick and easy
No need to call, we can validate your claim online. Skip the queues by registering your claim online 24/7.
-
What information will you need to submit a claim?
-
Details of what happened
- How the incident happened
- When it happened (date and time)
- The exact location (if you have access to 3 words, we can use this to confirm the location)
- Road and weather conditions at the time of the incident
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it heavy, medium, or light)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Need to speak to someone?
Our team are here to help. Pick one of the options below to get started:
-
Claims phone number
-
Call us on:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
-
Emergency Assistance 24/7
-
Call us on:
Emergency assistance is available 24 hours a day.
-
Claims from outside the UK
-
If you're calling from outside the UK, please call:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Lost or stolen keys
If you're a Swiftcover Plus Car Insurance customer then cover for lost or stolen keys is included with your policy.
Make a claim online — It's quick and easy
No need to call, we can validate your claim online. Skip the queues by registering your claim online 24/7.
-
What information will you need to submit a claim?
-
Details of what happened
- How the incident happened
- When it happened (date and time)
- The exact location (if you have access to 3 words, we can use this to confirm the location)
- Road and weather conditions at the time of the incident
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it heavy, medium, or light)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Need to speak to someone?
Our team are here to help. Pick one of the options below to get started:
-
Claims phone number
-
Call us on:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
-
Emergency Assistance 24/7
-
Call us on:
Emergency assistance is available 24 hours a day.
-
Claims from outside the UK
-
If you're calling from outside the UK, please call:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Misfuelling
If you're a Swiftcover Plus Car Insurance customer then cover for misfuelling is included with your policy.
Make a claim online — It's quick and easy
No need to call, we can validate your claim online. Skip the queues by registering your claim online 24/7.
-
What information will you need to submit a claim?
-
Details of what happened
- How the incident happened
- When it happened (date and time)
- The exact location (if you have access to 3 words, we can use this to confirm the location)
- Road and weather conditions at the time of the incident
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it heavy, medium, or light)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Need to speak to someone?
Our team are here to help. Pick one of the options below to get started:
-
Claims phone number
-
Call us on:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
-
Emergency Assistance 24/7
-
Call us on:
Emergency assistance is available 24 hours a day.
-
Claims from outside the UK
-
If you're calling from outside the UK, please call:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Malicious damage
Make a claim online — It's quick and easy
No need to call, we can validate your claim online. Skip the queues by registering your claim online 24/7.
-
What information will you need to submit a claim?
-
Details of what happened
- How the incident happened
- When it happened (date and time)
- The exact location (if you have access to 3 words, we can use this to confirm the location)
- Road and weather conditions at the time of the incident
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it heavy, medium, or light)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Need to speak to someone?
Our team are here to help. Pick one of the options below to get started:
-
Claims phone number
-
Call us on:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
-
Emergency Assistance 24/7
-
Call us on:
Emergency assistance is available 24 hours a day.
-
Claims from outside the UK
-
If you're calling from outside the UK, please call:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
Something else
Call us on:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.
If you're calling from outside the UK, please call:
We’re here to take your call Monday to Friday 9am to 5pm (new and existing claims), Saturday 9am to 5pm (new claims only), and Bank Holidays 9am to 4pm.
If you’ve been involved in an accident and call outside of our working hours, please note we’re only available to provide emergency assistance for the recovery of your vehicle if it’s undriveable. If this service isn’t required, please call back during office hours.