0330 024 8092
We’re here to take your call Monday to Friday 8am to 8pm, Saturday 9am to 5pm, and Bank Holidays 9am to 1pm.
You will reach the out of hours service if you call outside of the main office hours, where claim details will be taken and followed up during office hours.
Need help?
Choose an option below to find out more about our most asked questions:
Did you know you can make changes to your existing policy in your online account to avoid paying the admin fee?
If you need extra assistance you can Live Chat with us by logging in to your online account and visiting the ‘Make a change’ section.
Our Live Chat Team are on hand to answer your queries Monday to Friday 8am to 8pm, Saturday 9am to 5pm, Sunday closed, Bank Holiday hours vary.
Alternatively, contact our Social Media Team, who are on hand to answer your queries Monday to Friday 8am to 8pm, Saturday 9am to 5pm, Sunday closed, Bank Holiday hours vary.
If you contact us via social media, we ask that you only share your personal information via private message. Our privacy policy explains how we use your information.
0330 024 8076
Lines are open 24 hours a day, 7 days a week.