Make a Claim | Swiftcover

Make a claim

Making a claim can be stressful. That’s why Swiftcover keeps the process as simple as possible.

Whether you need to make a claim on your car, home or van cover – we'll point you in the right direction.

Access your policy details through your online Swift Space account and check that you're covered for your particular type of claim.

Our expert team is at hand to provide advice and support through the claims process - whether you're registering a claim, or having your vehicle repaired by one of the approved repairers on our nationwide network.

We’re really sorry that many of you are struggling to get through to us with your queries. Our phone lines and emails are extremely busy right now, but we’re working hard to speak to you as soon as we can. If you need to make changes to your policy, it’s really quick and easy to do most things online, in your Swift Space. Thank you for bearing with us.

Manage your policy

Choose what's relevant to you

Tell us about your claim using one of the options below.

Car customer?

Call our dedicated claims team on 0371 984 3333¹

Home customer?

Call our dedicated claims team on 0330 024 8092²

Van customer?

Call our dedicated claims team on 0330 159 1514³

Broken down?

If you've purchased our optional Breakdown cover with your car insurance, call our breakdown team on 0800 107 7006⁴

If you need breakdown assistance outside the UK please call +44 (0)1737 815 632⁵

¹ Our car insurance claims line opening hours have had to temporarily change due to limited resource. We’re now here to take your call Monday to Friday 9am to 5pm, and Bank Holidays 9am to 4pm.

² Our home insurance claims line opening hours have had to temporarily change due to limited resource. We’re now here to take your call:

Monday – Friday, 9am – 5pm
Saturday, 9am – 1pm
Bank holidays, 9am – 4pm

Customers will reach the out of hours service if they call outside of the main office hours, where claim details will be taken and followed up during office hours.

³ Lines are open Monday to Friday 8am to 6pm, closed Saturdays and Sundays. Excludes bank holidays.

⁴ Lines are open 24 hours a day, 7 days a week

⁵ Call charges from outside the UK may vary