Choose what's relevant to you

Tell us about your claim using one of the options below.

Car customer?

Answer a few questions to see if you can make your claim online or to get the right phone number

Start your claim
Home customer?

Call our dedicated claims team on 0330 024 80921

Log in to submit your claim
Van customer?

Call our dedicated claims team on 0330 159 15142

Log in to your online Swift Space account
Broken down?

If you've purchased our optional Breakdown cover with your car insurance, call our breakdown team on 0800 107 70063

If you need breakdown assistance outside the UK please call +44 (0)1737 815 6324


We’re here to take your call Monday to Friday 8am to 8pm, Saturday 9am to 5pm, and Bank Holidays 9am to 1pm.

You will reach the out of hours service if you call outside of the main office hours, where claim details will be taken and followed up during office hours.


Lines are open Monday to Friday 8am to 6pm, closed Saturday and Sunday. Excludes bank holidays.


Lines are open 24 hours a day, 7 days a week


Call charges from outside the UK may vary