What do you need to make a claim for?

Car insurance claims

Answer a few questions to see if you can make your claim online or to get the right phone number

Start your car insurance claim Track an existing car insurance claim

Home insurance claims

Call our dedicated claims team on 0330 024 80921 or make your claim online

Start your home insurance claim Track an existing home insurance claim

Van insurance claims

Answer a few questions to see if you can make your claim online or to get the right phone number

Start your van insurance claim Track an existing van insurance claim

Breakdown assistance

If you've purchased our optional Breakdown cover with your car insurance, call our breakdown team on 0800 107 70062 (or if you're outside the UK please call +44 (0)1737 815 6323

We’re here to take your call Monday to Friday 8am to 8pm, Saturday 9am to 5pm, and Bank Holidays 9am to 1pm.

You will reach the out of hours service if you call outside of the main office hours, where claim details will be taken and followed up during office hours.

Lines are open 24 hours a day, 7 days a week
Call charges from outside the UK may vary