What do you need to make a claim for?
Car insurance claims
Answer a few questions to see if you can make your claim online or to get the right phone number
Home insurance claims
Call our dedicated claims team on 0330 024 80921
Van insurance claims
Call our dedicated claims team on 0345 366 55292
Breakdown assistance
If you've purchased our optional Breakdown cover with your car insurance, call our breakdown team on 0800 107 70063 (or if you're outside the UK please call +44 (0)1737 815 6324
1
We’re here to take your call Monday to Friday 8am to 8pm, Saturday 9am to 5pm, and Bank Holidays 9am to 1pm.
You will reach the out of hours service if you call outside of the main office hours, where claim details will be taken and followed up during office hours.
2
Lines are open Monday to Friday 8am to 6pm, closed Saturday and Sunday. Excludes bank holidays.
3 Lines are open 24 hours a day, 7 days a week
4 Call charges from outside the UK may vary