Within the UK
Call us on 0800 107 7006
Outside of the UK
Call us on +44 (0)1737 815 632
You’ll need to give the rescue controller your name, contact number, car registration, the problem with your car and the location of your breakdown. As soon as your claim’s been validated, breakdown help will be on the way to you.
Lines are open 24 hours a day, 7 days a week
Call charges from outside the UK may vary
or call
0330 024 6399
This line is operated by Autoglass and is open 24 hours a day, 7 days a week. Calls may be monitored or recorded for training purposes.
Did you know a majority of claims can be made online?
- Making a claim online only takes 10-15 minutes
- Answer a few questions to see if you can make your claim online or to get the right phone number
Have you already made a claim? You can track your claim by logging in to your account
Need help?
Choose an option below to find out more about our most asked questions:
Did you know you can make changes to your existing policy in your online account to avoid paying the admin fee?
If you need extra assistance, you can Live Chat with us by logging in to your online account and visiting the ‘Make a change’ section.
Our Live Chat Team are on hand to answer your queries Monday to Friday 8am to 8pm, Saturday 9am to 5pm, and Sunday 9am to 3pm (Bank Holidays may vary).
Alternatively, contact our Social Media Team, who are on hand to answer your queries Monday to Friday 8am to 8pm, Saturday 9am to 5pm, and Sunday 9am to 3pm (Bank Holidays may vary).
If you contact us via social media, we ask that you only share your personal information via private message. Our privacy policy explains how we use your information.