Coronavirus and your insurance

Find out the latest information on how coronavirus (COVID-19) affects your insurance

Help and advice
help

We’re really sorry that many of you are struggling to get through to us with your queries. Our phone lines and emails are extremely busy right now, but we’re working hard to speak to you as soon as we can. If you need to make changes to your policy, it’s really quick and easy to do most things online, in your Swift Space. Thank you for bearing with us.

Cut costs, not corners

Choose Swiftcover for car insurance that keeps you protected on the move – with no frills, fuss or unnecessary costs.

Want protection against uninsured drivers1? A courtesy car while we repair yours, and a lifetime guarantee on repairs2? Access to a UK-based claims line for support when you need it?

Benefits of Swiftcover car insurance

  • Uninsured driver promise1
    Uninsured driver damage your car and you’re not at fault? Let us know the make, model and number plate of their car and we'll put things right. You won’t lose any of your no claims discount if you're not at fault.3
  • Lifetime guarantee on repairs
    Get repairs from our approved nationwide network. They’ll come with a lifetime guarantee - and you can rely on them for as long as you own your car.
  • UK-based claims line
    Access support when you need it. Our car insurance claims line opening hours have had to temporarily change due to limited resource. We’re now here to take your call Monday to Friday 9am to 5pm, and Bank Holidays 9am to 4pm..
  • Courtesy car
    Keep on-the-go after a claim. While your car is being fixed by our approved nationwide repair network, you can rely on a courtesy car for fourteen days.4

Car insurance cover options

Here’s an at-a-glance guide to the cover we offer:

Third party, fire and theft car insurance
Comprehensive car insurance
Damage to other people's cars or property
Included
Included
Injury to other people
Included
Included
Repair or replacement of your car if it is damaged by fire
Included
Included
Repair or replacement of your car if it is stolen or damaged by theft
Included
Included
Overnight accommodation or onward travel5
Included
Included
Courtesy car6
Included
Included
Lifetime guarantee on repairs7
Included
Included
Replacement keys or locks if your car keys are stolen
Included
Included
Repair or replacement of your car if it is damaged accidentally - even if it was your fault

Not included

Included
£5,000 personal accident cover

Not included

Included
Windscreen repair or replacement

Not included

Included
Replacement keys or locks if your car keys are lost accidentally

Not included

Included
Cover in case you put the wrong fuel in your car

Not included

Included
Uninsured driver promise8

Not included

Included

FAQs

Optional extras

Add any of the following cover options when you get a quote:

Shield

No claims discount protection

Had car insurance for a year or more, and haven't made a claim? Get a no claims discount. And with at least one year's no claims discount, you can protect it with Swiftcover car insurance.

And if you purchase this as an add-on, you can keep your discount at renewal if you make a claim, and can have one claim in a year, or two claims in a three-year period.

Legal cover

Legal cover

If an accident happens and you weren’t at fault, legal cover will cover the costs associated with recovering uninsured losses - which includes your excess, transport costs, loss of earnings, medical expenses and compensation awarded for injuries. 

Read the policy wording to find out more

Car substitution

Courtesy car upgrade

Get a courtesy car as standard after a valid claim - upgrade to get a hire car of a similar size/capacity/transmission as your own. Use the hire car for up to 21 days after your car is stolen or written off.

Read the policy wording to find out more

Personal accident

Personal accident and rehabilitation

Rely on expert medical care after an accident in your car. With Personal Accident payments included too, you could receive up to £100,000 to help you on your way.

Read the policy wording to find out more

Breakdown

Breakdown recovery

Don’t worry if your car breaks down by the side of the road. Swiftcover offer four levels of protection that you can customise to fit your needs. Choose from Swift Roadside, Swift Rescue, Swift Rescue and Home Start or Swift European.

Get a quote

Ready to go? Start your Swiftcover quote and get protected today.


Policy documents

Detailed documents on the cover you’ll get with Swiftcover insurance.

Frequently asked questions

The answers you need, provided by our expert team

1 Included in Swiftcover comprehensive car insurance

2 Lifetime guarantee on repairs from our approved network for as long as you own the car

3 We will return any No Claims Discount and Excess if you are not to blame

4 Subject to availability following a valid claim.

5 If your car can't be driven following damage covered by your policy.

6 Subject to availability. 3 door l litre manual car provided for a maximum of 14 days. Terms, conditions, exclusions and limitations apply.

7 From our approved network for as long as you own your car.

8 You'll get back your no claims discount and excess if your car is damaged by an uninsured driver. You will need to provide the make, model and registration number of the other car in the event of a claim. Applies when you are not to blame. The policy wording contains full details on all the cover available from Swiftcover car insurance. You can also enjoy extra peace of mind by choosing our cover options.