Coronavirus and your insurance

Find out the latest information on how coronavirus (COVID-19) affects your insurance

Help and advice
help

We’re really sorry that many of you are struggling to get through to us with your queries. Our phone lines and emails are extremely busy right now, but we’re working hard to speak to you as soon as we can. If you need to make changes to your policy, it’s really quick and easy to do most things online, in your Swift Space. Thank you for bearing with us.

Breakdown cover - in a nutshell

 
Swift Roadside
Swift Rescue
Swift Rescue & Home Start
Swift European
Up to 1 hour free labour for roading repairs
Included
Included
Included
Included
24 hour garage callout
Included
Included
Included
Included
Free recovery of your car, caravan and trailer to a repairer
Included
Included
Included
Included
Help to arrange you to finish your journey
 
Included
Included
Included
Cover for any one else using your car with your permission
Included
Included
Included
Included
Recovery for you and your car and caravan and trailer within the UK
 
Included
Included
Included
Use of a hire car or overnight accommodation
 
Included
Included
Included
Cover if your car breaks down at home
 
 
Included
Included
European cover for car
 
 
 
Included

Need stand-alone breakdown cover?

Get easy-to-buy, low-cost breakdown cover that gets you properly protected and back on the road quickly, with our insurance partner AXA’s breakdown cover.

With standard roadside assistance get access to our free online breakdown recovery tool eRescue and help if you lose/damage your keys – giving you the protection you need.

Currently available for customers who have Nationwide & Homestart and European cover only and help if you lose/damage your keys – it’ll give you the protection you need

Contact us

All calls (unless specified) are charged at local rate, and each call may be recorded or monitored.

Frequently asked questions

The answers you need, provided by our expert team