If you’re not a car expert, getting repairs done can feel intimidating. Here are some handy tips to help boost your confidence when you need to see a mechanic:
- Finding a good garage
- How to know the work is done well
- Are the repairs necessary?
- Before you go to the garage
- While you’re at the garage
- After the repair
- Extra tips
Finding a good garage
Start by checking online reviews. Websites like Trustpilot and Google Reviews can show you which garages have good ratings. Also, ask your friends and family. They might have found a trusted mechanic who can help you out.
How to know the work is done well
When the repairs are finished, ask for a detailed bill. This will show you what was fixed. Don’t be shy to ask your mechanic questions if you don’t understand something. A trustworthy garage usually gives you a warranty on their work. Then take your motor for a short drive to make sure it’s running smoothly!
Are the repairs necessary?
If a mechanic tells you that something needs fixing, ask why it’s important. You can also ask if it needs to be done right away or if you can wait a bit. If you’re unsure, get a second opinion from another garage. A quick search online can help you see if the repairs are commonplace for your car’s make and model. If anything seems off, trust your instincts and ask more questions.
Before you go to the garage
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Do your homework
Look for nearby mechanics with good reviews. Recommendations from friends and family can be super helpful.
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Know your car
Check your car manual. Get to know your car’s make, model, and any issues it has. This will help you explain the problems better.
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Make a list of issues
Note any noises or problems you’ve noticed. Be clear about when they happen, like a sound when you turn or a warning light.
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Grab your important docs
Bring your car's service record, warranty details, and any repair receipts. This helps the mechanic understand your car’s history.
While you’re at the garage
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Be clear
When talking to your mechanic, explain the problems clearly. Tell them about any noises or issues and when they happen.
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Ask questions
It’s okay to ask about repairs, costs, and timing. A good mechanic will be happy to explain everything.
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Get a price
Before any work starts, ask for a written quote. This should include parts, labour, and VAT, so you’re not caught off guard later. The average hourly rate for a mechanic is about £60.1
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Check for extra work
If your mechanic finds more issues, ask for a clear explanation and a new estimate before agreeing to anything.
After the repair
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Keep your papers
Save all your service and repair records. They’re useful for future visits and can help if you want to sell your car.
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Check out the work they’ve done
If the repairs are done well, the mechanic should be happy to show you what they’ve fixed.
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Know your rights
Understand your consumer rights. In the UK, if the service isn’t good enough, you can ask for a refund or more repairs.2
Extra tips
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Bring a friend
If you’re feeling nervous, take someone with you.
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Follow-up
If you have any concerns after the work is done, give them a call.
1 How To Find And Hire A Good Mechanic Or Garage
2 Problem with a car repair and What should I do if I’m unhappy with the garage’s work on my car?
