Call Us

Choose the department from the list below that is best suited to deal with your query.

• Car insurance
• Travel insurance
• Pet insurance
• Claims
• Breakdown
• Finance and payments
• Cancellations

All calls are charged at national rate and may be monitored or recorded for training purposes.

CAR INSURANCE

General query
Chat online or call 0871 230 9999

Policyholder query
Chat online or call 0871 230 6666

Lines open: Monday - Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9pm to 5pm and Bank Holidays 10am to 4pm

No Claims Discount query
0871 271 4010

Click here for car insurance claims

Lines open: Monday - Friday 8am to 8pm, Saturday 9am to 5pm, Sunday & Bank Holidays 10am to 4pm

TRAVEL INSURANCE

General query
Chat online or call 0871 271 0700

Policyholder query
Chat online or call 0871 271 0715

Lines open: Monday - Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9pm to 5pm and Bank Holidays 10am to 4pm

Click here for travel insurance claims

Lines open: Monday - Friday 8am to 8pm, Saturday 9am to 5pm, Sunday & Bank Holidays 10am to 4pm

PET INSURANCE

General query
0870 243 5208

Click here for pet insurance claims

Lines open: Monday - Friday 8am to 8pm, Saturday 9am to 5pm, Sunday & Bank Holidays closed

CLAIMS

Car Insurance Claims
From UK: 0871 984 3333
From abroad: 0044(0) 1892 500169

Lines open: Monday - Friday 8am to 6pm, Saturday 9am to noon, Sunday & Bank Holidays closed

Car Glass Claims
0871 231 2310

Lines open: 24 hours a day, 7 days a week

Travel Insurance Claims
0871 271 2800

Lines open: Monday - Friday 8am to 8pm, Saturday, Sunday & Bank Holidays closed

Travel Emergency Assistance Team
0044(0) 1252 740 100
From the USA & Canada: 1-800-709-3422
From the Caribbean & Mexico: 1-819-566-1513

Lines open: 24 hours a day, 7 days a week

Personal Liability & Legal Travel Claims
0871 271 4020

Lines open: Mondays to Sunday 8am to 6pm

Pet Insurance Claims
0870 243 5208

Lines open: Monday - Friday 8am to 8pm, Saturday 9am to 5pm, Sunday closed

Gadget Cover Claims
0871 222 1130

Lines open: Monday - Thursday 9am to 6pm, Friday 9am to 5.30pm, Saturday, Sunday and Bank Holidays closed

BREAKDOWN

Emergency Breakdown Assistance
0800 107 7006

Lines open: 24 hours a day, 7 days a week

FINANCE AND PAYMENT QUERIES

Finance Team
0871 271 4011

Lines open: Monday - Friday 8am to 8pm, Saturday 9am to 5pm, Sunday & Bank Holidays 10am to 4pm

CANCELLATIONS

Car Insurance Policy
0871 230 6666

Lines open: Monday - Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9pm to 5pm and Bank Holidays 10am to 4pm

Travel Insurance Policy
0871 271 0715

Lines open: Monday - Friday 8am to 9pm, Saturday 8am to 6pm, Sunday 9pm to 5pm and Bank Holidays 10am to 4pm

Breakdown Cover
0871 230 6666

Lines open: Monday - Friday 8am to 8pm, Saturday 9am to 5pm, Sunday & Bank Holidays 10am to 4pm

Pet Insurance Policy
0870 243 5208

Lines open: Monday - Friday 8am to 8pm, Saturday 9am to 5pm, Sunday & Bank Holidays closed

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