Accessibility

Making Swiftcover available for everyone

At Swiftcover, we’re committed to providing a service that everybody can use.

Documents for the blind and partially sighted

We can provide any Swiftcover document in Braille, large font and audio versions.

We aim to swiftly provide these documents in 10 working days, and there’s no charge for this service.

Please contact us if you’d like your documents in Braille, large font or audio versions, by emailing help@swiftcover.com or by calling 0330 024 6394

Getting in touch

If you’ve had accessibility issues with our online services, please let us know. We can take calls through Typetalk or Minicom – just call us on 0330 024 6394.

Email us at help@swiftcover.com. By giving us your full name and policy number, we should be able to quickly take care of most queries by email.

If you’d prefer, we can speak to someone else for you. Let us know your full name and policy number, alongside the name, date of birth and contact details for your alternative contact.

Give us this information by calling 0330 024 6394, emailing help@swiftcover.com or by naming your alternative contact in your Swift Space online.

We’re here to take your call Monday to Friday 8am to 8pm, Saturday 9am to 5pm, and Sunday 9am to 3pm.

Please note you might have wait a while during our busy times. Call us Tuesday to Thursday between 8am and 9am, or 5pm and 8pm, for the shortest wait.

Over the festive period we're here to take your call:

  • Thursday 24 December: 9am to 5pm
  • Friday 25 December: closed
  • Saturday 26 December: closed
  • Sunday 27 December: 9am to 3pm
  • Monday 28 December: 10am to 4pm
  • Tuesday 29 December: 8am to 7pm
  • Wednesday 30 December: 8am to 7pm
  • Thursday 31 December: 9am to 5pm
  • Friday 1 January: closed
  • Saturday 2 January: 9am to 5pm
  • Sunday 3 January: 9am to 3pm
  • Monday 4 January: 8am to 8pm
.