Cancellation

Your right to cancel

If you are dissatisfied with the terms and conditions of your policy, you have the right to cancel the policy from its original start date within 14 days from the date you receive your documents in your My Swift Space. Cancelling your policy in this way will mean that you will not have been covered by us. We will return any premium paid (subject to an administration fee of £25 which will be imposed by Swiftcover) provided no claims or accidents have occurred.

If you do not exercise your right to cancel within the 14 day period and provided no claims or accidents have occurred, you will be entitled to a refund of the premium paid, subject to a deduction for the time for which you have been covered. This will be calculated on a pro-rata basis for the period you have received cover. There will also be an additional charge of £52.50 (inclusive of Insurance Premium Tax).

If you have not paid us sufficient money for us to retain premium, or if you have not paid the full premium but have had an accident or claim or committed a fraud or made a false declaration, then we reserve the right to recover the money that you owe and apply our £52.50 charge (inclusive of Insurance Premium Tax).

Cancelling your policy means you will not be covered from that date and time. The certificate remains our property and in accordance with the Road Traffic Acts any copies you hold, irrespective of its format (e.g. printed, saved electronically or digitally stored), must be returned to us at swiftcover.com, Swift Court, Fudan Way, Stockton-on-Tees, TS17 6EN. If you do not return the certificate you will be required to complete a statutory declaration that all copies have been returned to us, lost or destroyed.

In relation to cancelling section(s) I, J, K, L or M

You have the right to cancel optional section(s) I, J, K, L or M prior to the policy start date or within 14 days from the start date. Cancelling any of these sections in this way will mean that you will not have been covered by us for these sections. we will return any premium paid (subject to an administration fee of £5 which may be imposed by us) provided no claims or accidents have occurred.

If you cancel section(s) I, J, K, L or M after 14 days of the start date we will not refund the premium for this cover.

Our right to cancel

We may cancel your policy by sending you at least 7 days written notice to you at either the email or the postal address last known to us and, provided:

  • no claims or accidents have occurred in the current period of insurance;
  • we are not cancelling because of a false declaration or fraud;
  • all premium instalments are fully paid up to date.

Then we will return the paid premium, calculated on a pro-rata basis for the period you have received cover.

If you have not paid us sufficient money for us to retain our proportionate share of the premium, or if you have not paid the full premium but have had an accident or claim or committed a fraud or made a false declaration, then we reserve the right to recover the money that you owe and apply our £52.50 charge.

Cancelling your policy means you will not be covered from that date and time. The certificate remains our property and in accordance with the Road Traffic Acts any copies you hold, irrespective of its format (e.g. printed, saved electronically or digitally stored), must be returned to us at swiftcover.com, Swift Court, Fudan Way, Stockton-on-Tees, TS17 6EN. If you do not return the certificate you will be required to complete a statutory declaration that all copies have been returned to us, lost or destroyed.

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