Making a van insurance claim

Need to make a van insurance claim?

Making a claim can be stressful, and it can be difficult to know where to begin. That’s what we’re here for. If there’s been an accident with your van, contact us on 0345 366 5529.

Have your policy number handy. You can find this in your online account, where you’ll be able to see all of your policy documents and details about your cover.

Checklist for van insurance claims

In an accident? Follow these tips to make sure you’re safe and ready to make a claim.

  1. Stop at the roadside if a person, animal, vehicle or property has been injured
  2. Ensure everyone involved is safe and call 999 if you need to do so
  3. Get details of any other drivers involved if you can: their name, address, telephone number, insurance company and vehicle registration
  4. Don’t admit responsibility straight away. Call us and we’ll take care of the claim for you, as well as investigating who was responsible
  5. Tell us about the accident as soon as you can, even if you don’t want to make a claim

Making a van insurance claim with Swiftcover

Our specialist, UK-based claims team is ready to offer expert advice and professional support when you need it - whether it’s registering an insurance claim quickly or using our nationwide network to take care of your van.

Calls are charged at local rate and may be recorded or monitored. We're here to help Monday to Friday 8am to 6pm, and Saturdays 9am to 12 noon (NB we are closed Sundays and Bank Holidays). Emergency support is available at all other times.

Over the festive period we're here to take your call:

  • Thursday 24 December: 8am to 2pm
  • Friday 25 December: closed
  • Saturday 26 December: closed
  • Sunday 27 December: closed
  • Monday 28 December: closed
  • Tuesday 29 December: 8am to 6pm
  • Wednesday 30 December: 8am to 6pm
  • Thursday 31 December: 8am to 2pm
  • Friday 1 January: closed
  • Saturday 2 January: closed
  • Sunday 3 January: closed
  • Monday 4 January: 8am to 6pm

Frequently asked questions

The answers you need, provided by our expert team